Questions about your order, the formula, or your 60-day guarantee? Our support team is here to help â most emails are answered within one business day.
Email Support Now
The fastest way to reach us for any question is contact@us-gutdrops.com. We aim to respond within one business day, Monday through Friday.
Support emails are typically answered within 24 hours on business days. Order and refund requests may take slightly longer during high-volume periods.
For questions about a charge, order status, or shipment tracking, email us with your order confirmation number so we can look it up quickly.
Ready to request a refund under our 60-day guarantee? See the full process on our Refund Policy page or email us directly.
To help us resolve your question as quickly as possible, please include the following where relevant:
Most orders ship within 1â2 business days. Delivery times vary by location; you will receive a tracking link once your order ships.
Check your spam or promotions folder first. If you still cannot find it, email us with the name and payment method used at checkout and we will look up your order.
If your order has not yet shipped, email us immediately and we will do our best to update or cancel it before it leaves the warehouse.
Email contact@us-gutdrops.com with your order number within 60 days of purchase. Full steps are on our Refund Policy page.
Every order is backed by a 60-day money-back guarantee, so you can try Gut Drops with confidence.
Email Our Support Team